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This release makes scheduling, billing, and communication smarter and smoother — from automated payment receipts to optimized conversation timing.
Automatic receipts for patients
Patients now automatically receive a payment receipt by email after payment and can also download it directly from their appointment details in the portal — ensuring full transparency and convenience.
Smart conversation scheduling
Conversation links are now sent automatically at the optimal time, based on when results are needed — keeping communication timely and efficient for both patients and clinicians.
Streamlined admin controls & billing updates
Admins can now configure patient identification based on privacy settings, open conversations in a new tab from interaction details, and enjoy clearer upgrade/downgrade flows. Plans auto-renew unless cancelled, and admins are notified if a top-up fails.
Other improvements & fixes:
“Copy summary” now supports Plain text, HTML, or Markdown (optimized for EPDs)
Appointment emails now include clinician names and consistent phrasing
Patient ID now visible in calendar overlays and interaction details
Letters and PDFs generated server-side with official letterhead
Fixed scrolling in cancel/block appointment dialog on small screens
New organization creation completes without errors
Dashboard widgets update instantly without page refresh
Typing in consultation notes no longer scrolls page to top
Anonymous PICO links now start in selected language
Settings label corrected from “Interacties” to “Conversaties”
Appointment confirmation emails use updated, consistent text
Accounts temporarily disabled after multiple failed logins (not permanently blocked)