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This update refines patient communication and registration, ensuring smoother setup and more reliable conversation tracking.
Standardised phone numbers
Phone numbers are now stored in an international format, improving reliability across WhatsApp and other communication channels—no more missed messages or mismatches.
Simplified registration details
The registration field has been renamed to “National registration number” and is now optional, making it easier and more flexible for international patients.
Other improvements & fixes:
Custom email invitations now correctly show action buttons for easier access
Conversation statuses now update consistently, even for past chats
Fixed issue where chatbot conversations appeared unfinished after refreshing
General reliability and communication improvements