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Unified Emails & Smarter Letters – 2.0.22 (June 5, 2025)

October 29, 2025 by
Unified Emails & Smarter Letters – 2.0.22 (June 5, 2025)
Quinten van Vesalius

This update streamlines communication for patients and clinicians — with unified emails, editable consultation letters, and faster calendar performance.

One email, all details

Patients now receive a single combined email containing both appointment and consultation details, reducing inbox clutter and keeping communication clear.

Editable consultation letters

Clinicians can now edit and save consultation letters directly within the platform. Changes are saved automatically, ensuring accuracy and consistency without extra steps.

Smarter scheduling controls

Clinicians can remove preselected conversations during appointment booking, while institutions can set limits on the number of healthcare professionals per subscription plan for better plan management.

Other improvements & fixes:

  • Default setting for new institutes: consultation recording disabled unless manually enabled

  • Conversation deadlines now auto-sync with linked appointment times

  • Faster calendar performance and instant note updates

  • Refined design with clearer labels, smoother chat loader, and consistent input styles

  • Patient invitation emails now display “Start now” correctly

  • Fixed payment verification error when upgrading plans

  • Removed incorrect max-doctor warning for Pay-as-you-Use plans

  • Dropdown menus in settings stay open for multi-select actions