?unique=d167fb3)
This update adds powerful new tools for clinicians — from generating branded consultation letters to direct WhatsApp conversations with patients — plus key fixes and performance boosts.
Consultation letters in one click
Clinicians can now generate and export consultation letters in PDF format with institute branding. A built-in bot drafts the letter from anamnesis, findings, and diagnosis, ready for quick review and export.
Direct WhatsApp conversations
Patients can now start a conversation directly via WhatsApp, offering a faster and more familiar way to connect with their clinician or institution.
Smarter account and subscription management
Clinicians can easily convert a patient account into a professional one through a guided process, and users can now cancel or reactivate their subscription directly in the platform — with instant confirmation and email notifications.
Other improvements & fixes:
Added dedicated module for speech-to-text and letter generation (for eligible institutes)
Letters can be edited directly in conversation details before export
Improved PICO chat reliability for smoother conversation starts
Appointment links correctly disabled when clinician roles change
Fixed horizontal scrollbar issue on login page
Corrected text alignment on onboarding step 4
Emails after PICO conversations now use the correct branding