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This release expands communication options, adds multilingual support, and makes it easier for patients to connect directly with their clinicians.
Direct chat links
Patients can now start a chat with their clinician or institution using unique links—no extra steps needed. Communication has never been simpler.
Smarter communication channels
Institutions can now manage multiple communication channels and choose which languages are available for each, ensuring patients always receive messages in the right language.
Expanded language and feedback tools
WhatsApp now supports five new languages, Macedonian has been added to the platform, and patients and clinicians receive alerts when their credits run low—keeping communication clear and uninterrupted.
Other improvements & fixes:
Patients return to the correct page after logging in
Clinicians can view how long patients took to complete a conversation
Consistent summary design across all languages
Improved readability of the privacy policy
Refined layout across calendars, booking pages, and emails
Conversation channels appear only when relevant info is available
Clickable calendar search results restored
Fixed scrolling on small screens during registration and booking
Required field indicators now display correctly
Faster generation of conversation summaries