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Personalised Emails & Smarter Feedback - 2.0.12 (December 18, 2024)

29 oktober 2025 in
Personalised Emails & Smarter Feedback - 2.0.12 (December 18, 2024)
Quinten van Vesalius

This update brings personalised communication, better feedback tools, and smoother workflows for both clinicians and patients.

Language-specific email invitations

Institutions can now customize conversation invitations per language, making communication more personal and culturally clear for every patient.

Clinician feedback on summaries

Clinicians can now rate conversation summaries from 1–5 stars and add comments—helping continuously improve the quality of AI-assisted summaries.

Easier patient and feedback interactions

Patients now see a clear “Send” button when completing questionnaires, and institutions can collect direct patient feedback through a built-in contact form.

Other improvements & fixes:

  • Simplified clinician registration with a clear four-step process

  • Easier appointment blocking and patient selection in the calendar

  • Token top-up prompts hidden when automatic top-up is enabled

  • Streamlined privacy and cookie consent banner

  • Clearer action buttons in summaries (copy, reload, review)

  • Emails now match the user’s registration language

  • Fixed language persistence after logout

  • Corrected registration confirmation email language

  • Fixed investigation loading in settings

  • Improved calendar search and dropdowns

  • Removed outdated “appointments by phone number” option

  • General layout, branding, and registration polish