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This update brings smarter automation, clearer patient flows, and better stability across the platform for clinicians and patients alike.
Automatic credit top-ups
Institutions can now enable automatic balance refills and receive confirmation emails after each top-up—so credits never run out unexpectedly.
Guided user registration
When users return to finish signing up, they now see a clear explanation of where they left off and how to continue—no more confusion or restarts.
Smarter and clearer conversations
Questionnaires now stay synced with the correct bot version, and conversation summaries include the patient’s main complaint for easier context at a glance.
Other improvements & fixes:
Switched to a privacy-friendly analytics tool
Improved chatbot personalization with separate first and last names
Enhanced chatbot and WhatsApp reliability
Fixed one-hour time shift in conversation deadlines
Calendar search results are now clickable
Disabled duplicate conversation creation during setup
Corrected translations for conversation display modes
Applied multiple security and certificate updates