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Smarter Insights & Letter Settings - 2.0.20 (April 10, 2025)

October 29, 2025 by
Smarter Insights & Letter Settings - 2.0.20 (April 10, 2025)
Quinten van Vesalius

This release brings powerful new insights, customizable letter settings, and smoother navigation — helping clinicians work more efficiently and consistently.

Customizable letter settings

Clinicians can now configure general letter settings like location, logo, and footer to ensure consistent formatting across the entire institute.

Enhanced insights dashboard

The new Insights page combines reservations and conversations in one view, with filters for date ranges and clinicians. A new “Conversations” tab shows completion rates and status breakdowns at a glance.

Personalised preferences & plans

Users can now select their preferred time format (12h or 24h) directly in their profile. Organisations automatically switch to the Pay-as-you-Use plan when adding a payment card or purchasing credits — keeping billing seamless.

Other improvements & fixes:

  • Calendar auto-scrolls to the current time in all views

  • Simplified recording indicator using only the favicon

  • Improved email previews for patient-initiated conversations

  • Added hover effects to buttons, menus, and tables

  • Linked letter settings directly to generated consultation letters

  • Fixed long consultation recordings failing to save

  • Corrected dashboard redirection after converting patient to clinician

  • Ensured onboarding links generate in the selected language

  • PICO conversations now correctly associate patients with their institute

  • Emails now consistently sent from the correct noreply address