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This update gives clinicians and institutions more flexibility and clarity — with customizable links, automated reminders, and better chat organization across devices.
Voice transcripts in conversations
Clinicians can now keep transcripts of voice recordings directly inside the conversation view, making it easier to reference and review important details at any time.
Custom patient links & reminders
Institutions can now share personalized patient links (with easy-to-remember aliases) and automatically send reminders to patients who haven’t started or completed their questionnaires.
Organized questionnaires & flexible editing
Questionnaires can now be grouped into types like “intake” or “follow-up,” and pending conversations can be edited directly — including their language, clinician, or questionnaire.
Other improvements & fixes:
Search results can now be printed cleanly
Reordered “Appointments” and “Conversations” for smoother navigation
Streamlined and reorganized settings pages
Fully responsive chat pages on mobile devices
Standardized icons and hover effects for a polished look
Summaries now include calculated scores
Consistent patient search in appointment module
Fixed “Error” conversation status filters
Preserved chat history after redirects in patient-initiated chats
Proper display of login rate-limit messages
Fixed time zone update error in profiles
Resolved white screen issue on iOS 12 Safari
Fixed appointment booking errors with certain data inputs
Corrected pending booking validation for institutions
Prevented duplicate payment cards in auto top-ups
Fixed minor visual bugs across icons and hover states